These terms and conditions apply to the use of the snai platform. Please read them in full before creating an account. By registering, you are deemed to have accepted these terms.
Key things to know before using snai
Snai is strictly for users aged 18 and above. Proof of age is required at the time of registration.
Each person may register only one account. Creating multiple accounts is a violation of our terms and may result in all accounts being closed.
All bonuses and promotions carry their own wagering requirements. Please read the relevant terms carefully before claiming any bonus.
KYC verification may be required at the time of withdrawal. Withdrawals are processed back to the original deposit method.
Your personal information is protected with SSL encryption and is never shared with third parties.
Any fraudulent activity, use of unauthorized software, or system manipulation is a violation of our terms.
These Terms and Conditions ("Terms") govern the use of the snai online gaming platform and all its services. By browsing the snai.bio website, creating an account, or using any of our services, you are deemed to have read, understood, and agreed to these Terms.
Snai serves users in Bangladesh and various other countries. However, our services may not be available in certain regions. It is the user's own responsibility to ensure that online gaming is legally permitted in their jurisdiction.
Snai reserves the right to modify these terms and conditions at any time. Any changes take effect immediately upon publication on the website. We recommend checking this page regularly to stay up to date.
To open an account with snai, you must meet the eligibility requirements below. snai reserves the right to close any account that does not comply with these requirements.
During registration, you must provide your correct name, date of birth, address, and contact details. Inaccurate information may cause issues during the account verification process and result in delayed or blocked withdrawals. Each individual may only hold one account — if multiple accounts are found under the same person, all bonuses will be forfeited and the accounts will be closed.
Snai may verify your identity at any time. You may be asked to submit a copy of your National ID, passport, or driving licence. Withdrawals may be temporarily suspended until KYC verification is complete.
Transaction rules at snai apply equally to all members. We are committed to ensuring payments are fast and secure.
| Subject | Description |
|---|---|
| Minimum Deposit | ৳500 (five hundred taka) |
| Minimum Withdrawal | ৳1,000 (one thousand BDT) |
| Withdrawal Processing Time | Usually within 24 hours |
| Accepted Payment Methods | BKash, Nagad, Rocket, Bank Transfer, Crypto, Visa, Mastercard |
| Currency | Bangladeshi Taka (BDT) |
| Transaction Fees | Snai charges no additional fees (fees from your bank or payment provider may still apply) |
Before submitting a withdrawal request, ensure your account's KYC verification is complete. Withdrawals are generally processed to the same payment method used for the deposit. Pending withdrawal requests may be placed on hold if an active bonus's wagering requirements have not been met.
Snai offers a variety of bonuses and promotions, each with its own specific terms. Please read these carefully before claiming any bonus.
The welcome bonus is available to new members one time only. To claim it, you must activate the applicable code or offer at the time of your first deposit. If you cancel the bonus and request a withdrawal, any winnings associated with that bonus will be forfeited.
Terms for the weekly cashback and loyalty points program are published separately on the promotions page. Your account must be active and in good standing to qualify for these benefits.
All games on snai operate using certified Random Number Generator (RNG) technology. Each game's individual rules and Return to Player (RTP) information are available within the game interface.
Maximum bet amounts may be restricted while bonus mode is active. Typically, the maximum stake per bet from a bonus balance is ৳500 or 5% of the bonus amount, whichever is lower. Exceeding this limit may result in the bonus being voided.
If a game is interrupted due to internet disconnection or a technical fault, snai automatically saves the last recorded state of the game. Once the connection is restored, the game will resume from that point.
Any of the following activities constitute a clear violation of snai's Terms and Conditions and may result in immediate account closure and forfeiture of all balances.
Snai may suspend or permanently close an account under the following circumstances.
You can close your account at any time. Simply email our support team and the process will be completed within 24 hours. We recommend withdrawing any available balance before closing your account.
As part of responsible gaming, you can temporarily suspend your account for a set period. To learn more about this feature, visit our Responsible Gaming View page.
Snai provides its services on an "as is" basis. snai's liability is limited in the following circumstances.
Snai is committed to maintaining the highest standards of security and service. Should any technical issues arise, our support team works promptly to resolve them.
If you disagree with any decision made by snai or encounter an issue, you can raise a complaint by following the steps below.
Start by reaching out to our support team via live chat or email (support@snai.bio). Most issues are resolved at this stage.
If your issue is not resolved through direct contact, you may file a formal complaint. We will provide a written response within 7 business days.
If you are not satisfied with snai's resolution, you have the right to escalate your complaint to our licensing authority. This process is completely free of charge.
Snai reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be communicated via a notice on the website and by email to registered users.
Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
For any questions or complaints, please reach out to us:
Our terms and conditions are fully transparent and fair. Every member's rights are protected at snai. Register today and enjoy a responsible gaming experience.