Privacy & Security

Snai's Privacy Policy — Your data, our responsibility

Snai believes that protecting your personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy clearly outlines what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

SSL 256-bit
Encryption Level
0 Share
Sale of Data to Third Parties
24/7
Data Protection Monitoring
GDPR
Agreed Privacy Policy
30 Days
Data Deletion Request Timeline

How We Protect Your Privacy

An overview of the key pillars of snai's data protection framework

01
Advanced Encryption Technology

All your personal and financial information is protected by SSL 256-bit encryption — completely unreadable to hackers or any third party.

02
No Sale of Data to Third Parties

Snai never sells your personal data. Sharing information with advertisers or data brokers is strictly prohibited.

03
Minimal Data Collection Policy

We only collect data that is necessary. Information that is not needed is never requested or stored.

04
Regular Security Audits

Snai's systems are regularly audited by independent security experts to ensure your data remains protected at all times.

05
Based on your consent

Your consent is obtained before any marketing communication. You can unsubscribe at any time.

06
Transparent Data Policy

We are transparent about why we collect each piece of data. Collecting information through hidden terms or vague language goes against snai's policy.


1Introduction & Scope

Welcome to snai.bio. This Privacy Policy ("Policy") applies to all users of the snai platform. By visiting our website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy.

We understand how valuable your personal data is. That's why data protection is the highest priority at snai. This policy has been developed in compliance with GDPR (General Data Protection Regulation) and international data protection standards.

This privacy policy applies to:

  • All visitors using the snai.bio website.
  • Registered members who have created an account.
  • Users who have contacted snai via support services or the contact form.
  • Users who have subscribed to our promotional emails or newsletter.
Important: This Privacy Policy is part of our Terms & Conditionspart of. It is recommended to read both documents together.

2Types of Data Collected

Snai collects only the information that is strictly necessary. The list below details exactly what types of data we collect.

Personal Identity Information

Data Type Reason for Collection Mandatory?
Full Name Account verification & KYC process Yes
Date of Birth Age verification (to confirm 18+) Yes
Email Address Account Registration & Communication Yes
Phone Number Two-Factor Verification & Support Yes
Current Address KYC Verification & Legal Requirements Yes
National ID / Passport To verify your identity and age For withdrawals

Financial Information

Payment information is collected to process deposits and withdrawals. We do not directly store full card numbers or bank account details — this is handled by a secure third-party payment provider in compliance with PCI DSS standards.

Automatically Collected Information

  • IP address and device type.
  • Browser and operating system information.
  • Time spent on the website and a list of pages visited.
  • Login time and location data (for fraud prevention).
  • Gaming activity and betting history.
We will never ask for your social media passwords or any unnecessary personal information. If anyone claims to represent snai and requests such information, please notify us immediately.

3Purpose of Data Use

Snai uses your data only for specific, explicit, and legitimate purposes. Below is a detailed breakdown of how and why your information is used.

Primary Use

  • Account Management: To ensure secure registration, login, and account safety.
  • Payment Processing: To ensure deposits and withdrawals are processed correctly.
  • KYC Verification: To meet legal requirements and verify user age.
  • Customer Support: To resolve your complaints or queries.

Secondary Use

  • Personalized Experience: To recommend games based on your preferences.
  • Promotions & Bonuses: To inform you of relevant offers (based on your consent).
  • Fraud Prevention: To detect unusual activity and protect your account.
  • Service Improvement: To improve your overall user experience.
  • Legal Compliance: To meet regulatory requirements.
Please Note: snai does not use your data for marketing purposes without your consent. To stop receiving marketing emails, click the "Unsubscribe" link at the bottom of any email.

4Data Sharing & Disclosure

Snai does not sell your personal data to third parties. However, limited information may be shared with trusted partners under specific circumstances.

When Data May Be Shared

  • Payment Provider: Sharing necessary data with bKash, Nagad, and similar services to process transactions.
  • KYC Verification Service: With licensed third parties for identity verification purposes.
  • Legal Authority: To comply with court orders or directives from regulatory authorities.
  • Fraud Prevention Service: To prevent fraud and money laundering.
  • Technology Partners: For platform operations (e.g., server hosting).

What We Never Do

  • Selling data to marketing companies or data brokers.
  • Sharing your data with third-party advertisers without your consent.
  • Disclosing data beyond what is necessary.
Every third party we work with is held to the same strict privacy standards as snai. Under contractual obligations, they are not permitted to use your data for any other purpose.

5Cookies & Tracking

Snai uses cookies and similar technologies on its website to enhance your browsing experience and maintain platform security.

Cookie Types

Cookie Types Purpose Duration
Essential Cookies To maintain login sessions and security Deleted at end of session
Functional Cookies To remember your language and preferences 1 Year
Analytics Cookies For collecting site usage statistics 2 Years
Security Cookies To detect fraud and bots 30 Days

Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

6Data Retention & Deletion

Snai does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

Retention Period

  • Account Information: For the duration of account activity and 5 years after closure.
  • Transaction Records: 7 years, in accordance with financial regulatory requirements.
  • KYC Documents: 5 years after account closure.
  • Support Conversations: 3 years.
  • Browsing Logs: 90 days.

Data Deletion Request

If you wish to have your data deleted, email us at support@snai.bio. Barring any legal obligations, we will delete your data within 30 days. However, certain information may need to be retained for a specified period due to ongoing legal proceedings or financial regulatory requirements.

Note: Even after account closure, certain transaction records must be retained by law in compliance with AML and financial regulatory requirements.

7Your Rights

Under snai's privacy policy, you have full rights over your personal data. Your rights are outlined below.

Right of Access

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

The right to receive a copy of your data in a machine-readable format.

Right to Object

You can object to the processing of your data for specific reasons.

To exercise any of these rights, email us at support@snai.bio. We will respond within 30 days.

8Children's Privacy

Snai is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately.

If a parent or guardian notices that their child has created an account on snai, please contact us immediately at support@snai.bio. We will promptly close the account and delete all associated data.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page. We are fully committed to protecting minors.

9Policy Changes

Snai may update this Privacy Policy from time to time. Changes may be made due to regulatory updates, new technologies, or business reasons. In the event of any changes, we will take the following steps:

  • The updated version will be published on this page.
  • The "Last Updated" date at the top of the page will be revised.
  • Registered members will be notified by email of any significant changes.
  • 30 days' notice will be given before any major changes.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly.

10Contact Us

Contact us for any privacy-related questions, concerns, or requests. Our dedicated data protection team is ready to help with any query you may have.

Email
support@snai.bio
Typically responded to within 24 hours
Support Hours
Active 24/7
7 days a week, including holidays
Data Protection Request: To request data deletion, correction, or transfer, include "Data Privacy Request" in your email subject line. We will process your request within 30 days.

For Safe & Trusted Gaming Choose snai

Your privacy is our top priority. Enjoy gaming on snai with peace of mind, backed by SSL encryption, transparent policies, and 24/7 protection. Open an account today and experience secure gaming.

SSL
256-bit Encryption
GDPR
Agreed Policy
24/7
Data Protection
18+
Verified Platform
বাংলা